Privacy Policy

Last Updated: October 19, 2026

Velmoraik ("we," "us," or "our") operates https://velmoraik.shop. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact customer service, or otherwise interact with our store.

Contact Email: MaliaEmeric0880@outlook.com

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

• Contact information: Name, email address, telephone number, and billing or shipping address.

• Order information: Products purchased, order details, payment status, shipping information, and return or refund history.

• Payment information: Payment-related information necessary to process transactions. Payments may be handled by Shopify and other authorized payment providers. We do not intend to collect or store full payment card details directly.

• Device and usage information: IP address, browser type, device information, pages viewed, referring websites, and interactions with our store.

• Customer service information: Information you provide when you contact us about an order, return, refund, or other inquiry.

2. How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders.

• Process payments, refunds, returns, and exchanges.

• Send order confirmations, shipping updates, and important service notifications.

• Respond to customer inquiries and provide support.

• Detect, investigate, and prevent fraud, unauthorized transactions, and security incidents.

• Maintain our website, improve our products and shopping experience, and analyze store performance.

• Send marketing communications where permitted by law and, when required, with your consent.

• Comply with applicable legal, tax, accounting, and regulatory obligations.

3. Shopify and Service Providers

Our online store is hosted on Shopify. Shopify and other service providers may process personal information to support website operation, checkout, payment processing, fraud prevention, order fulfillment, shipping, analytics, and customer support.

We may share information with relevant providers only as reasonably necessary for these purposes, subject to applicable law and appropriate safeguards.

4. When We Share Information

We may disclose personal information to:

• Shopify and payment processing providers.

• Shipping carriers, logistics providers, and fulfillment partners.

• Website hosting, analytics, security, and customer support providers.

• Professional advisers, regulators, law enforcement, or other parties where required by law or necessary to protect legal rights.

• A successor organization in connection with a merger, restructuring, or business transfer, subject to applicable legal requirements.

We do not sell personal information for money. Where applicable privacy laws define certain advertising-related disclosures as a "sale" or "sharing," we will comply with the rights and obligations imposed by those laws.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the store, maintain shopping cart functionality, remember preferences, measure website performance, and support advertising where enabled.

You can manage cookies through your browser settings and, where provided, our cookie consent tools. Disabling certain cookies may affect store functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, dispute resolution, fraud prevention, legal compliance, and recordkeeping.

Retention periods vary depending on the type of information and the applicable legal requirements. When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to object to or restrict certain processing, withdraw consent, or opt out of certain targeted advertising or data-sharing activities.

To exercise an applicable privacy right, contact MaliaEmeric0880@outlook.com. We may need to verify your identity before responding.

You may opt out of marketing emails by using the unsubscribe link in the message. Transactional messages related to an order or important service matters may still be sent where permitted by law.

9. International Data Transfers

Your information may be processed in countries other than the country in which you reside. Where required, we will use appropriate safeguards for international transfers of personal information.

10. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children in circumstances where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

11. Third-Party Websites

Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of websites that we do not control. Please review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations. The updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

For privacy-related questions or requests, contact:

Velmoraik
Website: https://velmoraik.shop
Email: MaliaEmeric0880@outlook.com