Terms of Service

Last Updated: October 19, 2026

Welcome to Velmoraik. These Terms of Service govern your access to and use of https://velmoraik.shop, including purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree, please do not use our website.

1. Store Information

Store Name: Velmoraik
Website: https://velmoraik.shop
Customer Service Email: MaliaEmeric0880@outlook.com

2. Eligibility and Use of Our Website

You agree to use our website only for lawful purposes and in compliance with these terms and applicable laws.

You must not misuse our website, interfere with its security or operation, attempt unauthorized access, submit fraudulent orders, or use the website in a manner that infringes the rights of others.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, minor differences in color or appearance may occur due to screen settings, lighting, or manufacturing variations.

If a product description or listing contains a material error, we reserve the right to contact affected customers to discuss an appropriate resolution, subject to applicable law.

4. Prices and Payments

Prices are displayed in the currency indicated at checkout unless otherwise stated. Applicable taxes, shipping charges, and other disclosed fees will be presented during checkout where required.

Payment must be authorized before an order can be completed. We may use Shopify and authorized payment providers to process transactions securely.

We reserve the right to investigate suspected fraudulent activity and to decline or cancel an order where permitted by law. If payment has already been collected for an order that is canceled, we will arrange an appropriate refund.

5. Order Acceptance and Accuracy

After placing an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted for fulfillment.

Please ensure that your shipping address, contact information, and order details are accurate. We cannot guarantee successful delivery when incorrect or incomplete information is provided, but we will work with you to resolve issues where reasonably possible.

Any cancellation, correction, or refund will be handled in accordance with our published policies and applicable law.

6. Shipping and Delivery

Our estimated shipping and delivery timeframe is 20–40 business days. Actual delivery times may vary depending on destination, customs clearance, carrier operations, holidays, weather, and other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional details. We will communicate material shipping delays or order issues when reasonably possible.

7. Returns and Refunds

We offer free returns and exchanges within 30 days of delivery, subject to the conditions described in our Return and Refund Policy.

Please contact MaliaEmeric0880@outlook.com before returning an item so that we can provide the appropriate instructions.

Nothing in these Terms of Service limits any mandatory consumer rights available under applicable law.

8. Intellectual Property

Unless otherwise indicated, the text, design, graphics, branding, and other content on our website are owned by or licensed to Velmoraik and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior authorization, except where permitted by law.

9. Third-Party Services

Our store may use or link to third-party services, including Shopify, payment providers, analytics services, and shipping companies.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for services outside our reasonable control, subject to applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, Velmoraik will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or purchased products.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights or liability for fraud where such exclusion is prohibited.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses arising directly from your unlawful misuse of our website or your material violation of these terms. This provision does not limit any non-waivable rights you may have under applicable law.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using our store, you acknowledge that your information may be processed as described in that policy and in accordance with applicable privacy laws.

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be published on this page with a revised update date. Changes will apply as permitted by law and will not retroactively remove rights that cannot legally be removed.

14. Governing Law

These terms are subject to the laws applicable to our business and the transaction, without depriving consumers of any mandatory protections provided by the laws that apply to them.

The appropriate jurisdiction and any additional mandatory disclosures will depend on where our business is legally established and the markets in which we sell.

15. Contact Information

If you have questions about these Terms of Service, contact:

Velmoraik
Website: https://velmoraik.shop
Email: MaliaEmeric0880@outlook.com